- Check-in and check-out
- Self check-in any time after 14:00, and we send your access details on arrival day. Check-out is by 10:00.
- Paying safely
- We only share banking details from 082 864 5968 or an @thestay.co.za email address. If in doubt, WhatsApp us on 082 864 5968.
- Payment
- Pay in full by EFT. We send the banking details and your reference on WhatsApp. Your booking is confirmed once the payment reflects in our account.
- Cancellation
- Free up to 7 days before arrival. After that the deposit is forfeited.
- Children
- Children of all ages are welcome. We don't have cots or extra beds.
- Pets
- By arrangement at R250 per pet per night. Please tell us in advance.
- House rules
- No parties or events, and no smoking inside. Quiet hours are 22:00 to 07:00.
- Meals
- We're self-catering and don't serve breakfast or meals. There are plenty of good options a few minutes' drive away.
- What we don't have
- No pool, braai facilities or airport shuttle.